Shipping Policy

Reliable Delivery. Clear Communication. No Surprises.

At Elite Polyclinic and Diagnostics, we know how important timely delivery is — especially when it comes to health-related products. That’s why we do our best to ensure your orders reach you safely, quickly, and without hassle.


📦 How Our Shipping Works:

  • 🕒 Standard Orders
    Most orders placed with Standard Shipping are delivered within 6 business days from the date of purchase.
  • 🗓️ Same-Day Processing
    Orders placed before 3:00 PM IST (Monday to Friday) are usually processed on the same day. Orders placed after this time are processed the next business day.
  • 💊 Prescription or Customized Orders
    For any prescription-based or customized items, please place your order before 11:00 AM IST to help us process it on time.
  • 🔄 Processing Time
    We typically take 1–2 business days to process and prepare your order for shipping.
  • 📬 Shipping Confirmation
    As soon as your order is shipped, you’ll receive an email with your tracking number and delivery details.
  • 📍 Estimated Delivery
    Your estimated delivery date will be shown at checkout based on your chosen shipping method and delivery location.

📝 A Few Friendly Reminders:

  • Please double-check your address and contact information when placing an order. Incorrect details may cause delays.
  • If you experience any issues with delivery or need help tracking your order, we’re here to help.

📞 Need Assistance?


If you have any questions or need support, feel free to contact our team at:
📧 elite.polyclinic24@gmail.com
📞 +91 91121 18991

We’re always happy to help — because your peace of mind matters to us.